No matter what type of device you log in to your account from—desktop, laptop, tablet, or smartphone—security is a shared responsibility. © 2020, Questrade, Inc. All Rights Reserved. At Questrade, we let you know when your account has been logged into from a different physical device, location, or browser.

You can also learn more about some of the common frauds and scams targeting the online financial services industry. To save your Profile, click SAVE Take a look at our recommended, We guarantee 100% reimbursement for any unauthorized transactions in your Questrade account that result in direct losses, subject to certain conditions. It’s important to monitor your account regularly so that, if you detect any unusual or suspicious activity, you can contact Questrade security right away.

Cookies help us deliver our Services. I've had to do the address verification, upload ID, sign and send in some documents and fund the account. j_id0__j_id24__1__j_id26 = window.onload; window.onload=function() { if (j_id0__j_id24__1__j_id26!= null) j_id0__j_id24__1__j_id26();}; When you log in to your Questrade account, you can view details on the last time your account was accessed: On the Questrade app, these details appear at the bottom of the main menu.

User account menu • Major delay on ID verification. You can set up a PIN (personal identification number) that you use to identify yourself—along with your account number—whenever you contact our Customer Service team by phone or chat. New comments cannot be posted and votes cannot be cast, The official Questrade subreddit The easiest way to transfer funds to Questrade is using your banking payee payment feature. "Extra security for your account: 2-step verification (2SV) We’re pleased to let you know you can now set up 2SV for your Questrade account. For more information, check our Online Security Guarantee. Under your name, click Profile 3. Absolutely nothing else, no document to download, no instructions, nothing. A verification code is sent to you to enter online.

Once you enter it successfully, 2SV is enabled at your next login. Using a PIN reduces the number of security questions we ask you, which saves you time and gets you to the support you need more quickly. I don't understand why I need to go through all the paperwork, address, and identity verification when I am already a customer for more than 10 years. The process can be completed 100% online. To change your PIN, follow the same processOnly a primary account holder can set up a PIN A trusted device is a computer or other device that is designated by you as what you use to log in to your Questrade account. New comments cannot be posted and votes cannot be cast, More posts from the PersonalFinanceCanada community, Continue browsing in r/PersonalFinanceCanada, Press J to jump to the feed. Questrade Now Has 2-step verification. We offer a comprehensive, multi-layered approach to safeguard your privacy and ensure that your personal information is secure. 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