See why thousands of organizations have fallen in love with our award-winning documentation platform. Here are 3 reasons why MyGlue is far better than standard issue password managers: MyGlue gives you a unique opportunity to add value to your clients’ organization. See how IT Glue can connect your IT world. In time, you can activate and build out other asset types as well. When did that happen? When your clients recognize the power they have to save time and increase the productivity of their staff through MyGlue, they will thank you for offering it. If you spend the time developing good asset templates, you’ll be more likely to use it better. See how IT Glue can connect your IT world. That's our biggest struggle, Also, as the editor is a bit useless when adding images, do you create the article in word/Onenote before copy pasting. Run books and unlimited read only access for customers are also big features for me, which ITGlue has. The others are right: good flexible asset design helps you capture what you need and make the system work for you. We embed pics in KB articles, and you can attach but not embed to password records, etc. Let’s say your client is using MyGlue. "Couldn't have said it better myself. Press question mark to learn the rest of the keyboard shortcuts. Check out these other great resources. Using the out-of-box templates is a good start, but please make it your own. I'd be more concerned about their crappy login/session setup and the fact that others here have claimed that they don't remove your data if you leave, they just change the domain from like domain.itboost.com to domain-canceled.itboost.com. ITGlue works for us purely due to the deep Kaseya integrations(BMS/VSA). We use ITG and one thing I can say is any documentation software you use is only as good as your use of it. Consider how documentation benefits your organization, and then use that realization to show your client how they can benefit, too. IT Glue™ is award-winning IT documentation software designed to help you maximize the efficiency, transparency and consistency of your team. We hired a temp to convert from our old platform to the new, and she took the time to cross link and categorize all of our data. Automate network discovery, documentation, & diagramming. They have been ahead of others for a while. ITGlue is pricy for a one man shop like myself, but at the same time, my time is valuable to me. Glad you asked. I am constantly looking at alternatives to ITG due to their practises. I liked it for the most part, but I didn't like that I couldn't upload pictures, iirc... a few other things just felt under-cooked. We also know that in an increasingly competitive market, you have to go beyond the basics to accomplish that. We know how important it is for you to generate a strong and fulfilling relationship with your clients. One of the key ways to achieve this is by offering your clients MyGlue. Good integration translates to productivity and profitability, and we’ve got an impressive list of integrations ready for you, with more on the way!
Anyway, I was wondering if anyone has done a comparison recently, and wouldn't mind sharing their thoughts? Instead, while MyGlue manages your clients’ passwords, it also goes far beyond the traditional role of a password manager. Here’s your opportunity to implement that flow of communication. These processes can also be easily updated if anything about your client’s environment changes.
Maybe their marketing materials are just old? how to update a personal firewall and/or antivirus) and you’ll reduce the risk that your client will run into problems with routine tasks, or the likelihood that they’ll need you to guide them through it. Share data and processes that are necessary for your clients, and they can also share the same with you. I’ve currently got PassPortal but I’m not impressed. The simple & smart way to secure your clients' digital footprints. I just requested a demo of ITGlue, which has been around longer, and in the intro video, I saw a lot that I liked. Ultimately the benefits of MyGlue will not only ripple throughout your client’s organization, but your MSP as well. As an aside, years ago I had a blog called "Roll Initiative". The downside is the interface is not intuitive, and we found it glitchy in areas. Its time-saving benefits can be felt in any organization when they’re baked into the organizational culture. ;). These changes will be reflected immediately for all parties to see. Genuinely curious here as I’m thinking about getting ITG. So what gives MyGlue these capabilities? IT Portal transforms IT Documentation. Using IT Glue, you’re already aware of the value the platform provides you, so why not pass that value on to your clients? One of the most exciting and value-driven aspects of MyGlue is that it offers you and your clients the opportunity to collaborate together. Cookies help us deliver our Services. Garbage in garbage out. Providing MyGlue to your clients will increase their efficiency and productivity alongside strengthening the relationship they have with you. Under Contacts, they list their employees alongside their employees’ permissions for various IT related things, and then give you access to view this. You can attach more than pics. Step into the role of your client’s trusted advisor and offer them something that securely manages their passwords, but also offers capabilities that go far beyond that. Update: ITGlue's pricing is $495 setup fee and then starts from $95/month for 5 users on the basic plan. © 2020 IT Glue | All rights reserved | Privacy Policy | Terms of Service | Sitemap | Cookie Settings 1.844.235.GLUE [4583]. By taking advantage of collaboration, you provide your clients with a platform for self-service. Would love to know the insights and maybe we are missing out.