The items were delivered today and i noticed on the website they have dropped the price even more.

It doesn't cost 10$ to ship 1 small piece of clothing. Stay safe with our COVID-19 guide. I keep getting the run around talking about delays and someone will contact me in 48 hours. Says that the model name Carmen wears a size US 4 in the pics and yes, the joggers are oversized on her. I have never wear it. Then a week after, guess what? Shipping takes FOREVER in my experience. It’s been 72 plus and I still haven’t gotten a single email regarding my items or whether I would be issued a refund. Very quick, sorted the problem straight away without any fuss! I am very upset. Who does misguided deliver with to canada? So they charge so much for shipping to make money. I bought one item just in case, but it all worked out for me honestly. Love the sweater! I was blocked at MISSGUIDED website and they refunded me with half amount of the trouser. If you'd like an alternative you could check out boohoo.com. 5. Thanks Sarah! Great customer service and a painless swift interaction. They apologized and claimed they refunded my entire order which they did not. It was kind of embarrassing because my boyfriend touched the embroidered work on the tank's band and he said the quality could've been better; so I'm embarrassed to wear this outside now. When my order FINALY arrived. I was on the same boat when I first heard of Missguided. There's a fee you need to pay which is often expensive :). But first, I want my stuff!Edited to respond to Charlotte: I have contacted the company a multitude of times. Yikes that they slid that customs charge under my nose, YASSSS on the fact that it delivered in a week to Canada, and the clothes were exactly what I ordered and fit af! I've ordered from them once with no issues, but I'd recommend ASOS for better quality and service. NEVER buying from here again I do NOT recommend you buy from this site, due to their hidden fees. i don't want this to mess with my credit, but i was completely unaware of this charge before ordering these items. Not worth it. I'm absolutely surprised by some of the negative reviews, I've been ordering from them a while now and have always received my items with in 2-3 days, they send tracking and updates on where my stuff is in route to and from, great quality clothes and affordable prices. It took me several emails and about 3 months to get refund. I ordered from this website a year ago worth $42. About 5 days ago I noticed 2 charges worth $54 and $62 to my bank account that I did not authorize. I waisted so much money on this brand i'm so mad. I'll never order from them again. The online reviews were horrible- saying things weren't shipped out at all, or for orders with multiple items they'd leave things out. Been told to download the app and was finally able to place my order.

It was inexpensive and great quality :) Hope that helps! Claim your listing for free to respond to reviews, update your profile and manage your listing. They are liars, and do not deserve your business. They claim 10$ is standard shipping, but it's really third class shipping. it's been 10 days and nothing, I ordered express shipping which take 5-7 days and i haven't received anything through mail yet.

Missguided US has a consumer rating of 1.76 stars from 331 reviews indicating that most customers are generally dissatisfied with their purchases.

purolator? For reference, I usually wear US size 2 or 3, bust 32, waist 25-26. Just $3 shipping, no tax. NO THANK YOU.New comments cannot be posted and votes cannot be castLooks like you're using new Reddit … I reached out to a representative named Phindile. Fyi they did choose the USA and Canada Express Delivery automatically I'm not sure why. I ordered from missguided July 8th and here it is August 8th and I've realized that I never received my order. Missguided US has a consumer rating of 1.76 stars from 331 reviews indicating that most customers are generally dissatisfied with their purchases. Then they proceeded to tell me half of the things I order were out of the stock and that they count refund me. Tracking my package has been horrible it doesn't update either. When I spoke to customer care through their chat function on 9/29, they said they would sort out and refund the proper amount owed to me. I got 8 clothing items so not bad. if i wear 4/6 (small) in us what's the equivalent in uk? I spent about $350 on clothes for an upcoming vacation. By the way, my order total was $175.00 and I paid for express shipping which took 7 days. I tried to contact customer service to cancel my order and received no response (I contacted them 9/10) even til this day.

As repeated a lot during these reviews CANADIAN DO NOT BUY. Shop ladies fashion at Missguided USA. It's been over two weeks since I ordered and haven't gotten my $70 back or a package. By using our Services or clicking I agree, you agree to our use of cookies. Now after contacting them they are telling me to wait til the end of next week. I'm a first time customer, and I'm keeping it that way. Missguided has my money and and the items I paid for!! The dress looked bad on me, it had appliques that just wouldn't stay flat. Never again! Inside Missguided review: Female empowerment, fun, fashion and “disruption” take centre-stage. Bought the size US 4 Sean John collab crop tank and that was fine at least. Via their website... at the bottom of the page, contact Us. They're trying to have me eat the loss of $36 for their mix-up and mistakes and tried to alleviate with the situation with a promo code. I'd say look elsewhere for Missguided stuff.

But before your parcel arrives they tell you to pay more for the "import charges" which by the way they do not tell you when you're purchasing your items. It all seems like a scam! By using Sitejabber, you agree to our Terms of Service and Privacy Policy. I had a query regarding a missing refund, Spoke to Samukelisiwe and they were extremely helpful. I have bought two trousers with stretch, one didn't come with stretch(so it didn't fit me at all) I have returned it 15 days after my order and 12 days after the delivery. I live in new york, will i have to pay custom fees? NO THANK YOU. Sarah was incredibly helpful and resolved my issue straight away. Missguided US ranks 207th among Discount Shopping sites. While Missguided has pretty stylish products, it's not a risk I'm willing to take. I have never experienced this kind of customer horrible customer. The item they got wrong was $22 and they accidentally sent an item that was worth $7. Amazing resolved my refund within minutes so efficient and quick couldn't be happier ! I bought a dress and bodysuit there from Vegas and they came in good time and were pretty good quality, but the dress was way too big and returns are kind of difficult. I had to file for fraud with this company. We use cookies for analytics, personalization, and ads. Shipping was quick, but I've returned both items. Has anyone actually received a refund? Terrible customer service. They also try to reel you in with sales, but it's sketchy that they literally ALWAYS have sales. I've ordered my package over a month ago still has not came! To find more information about reviews and trust on Sitejabber.com please visit. If you were gonna buy something I'd recommend just going in-store at Nordstrom. We’re in this together! Missguided lures you in with a 50% off sale, tell you that you are responsible for import charges and duties. The shipping took about two weeks, I think, and the tracking didn't work until maybe two days before the package arrived. I've only ever ordered this from Missguided. I read the description and looked at the images. How long should it take for a order to come in tx? I did my research and saw so many YouTube videos of people trying on their clothing, and everything looked great! Then, through a shady third-party company called Skynet, they charge you over 50% of the value of your item as import duty. They sent me the wrong sizes and refused to refund me. I ordered a pair of shoes from them and they were shipped out quickly and I got them in about a week. She was kind and attentive. I don’t want them too baggy so I’m not sure if I should size down, I went one size down (Size 2 instead of 4) for the oversized hoodie sweater dress …

They should closed down. I had to pay in US dollars as they seem they do not offer the CAN dollars on the app compared to the website. Bayanda and Phumla helped reset my order. This place is ridiculous, they lure you in with it being "cheap" and then it takes a long time for your parcel to arrive. They have a great college discount too if you're a student. I am going to be leaving for Vegas in just a few weeks and was planning to order shoes and a bathing suit. Will never be ordering here again, when I do get my package, I will be returning it. canada post? Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I ordered something and it came in a week with tracking and no issues! Definitely not worth it for some cute clothes, in my opinion.

Sarah helped me via the chat to arrange a different return method. Never purchased from Missguided so this is my first time. I tried to get some help with missguided and sky net regarding this expensive fee but no one was willing to help. Let's see how my return will go now. No communication from Missguided, no letting me know about the expected delays, no apologies, nothing. It’s almost as it they didn’t think I would notice my things were missing because I ordered so much. Hi i live in canada, how much is the custom/ import fees for $300 or more order ? Their clothes are just as cute, too. I had an issue with my order and Nokulunga was so helpful and spent time trying to resolve the problem when most services would normally just give up if they could not find a solution right away. Spoke to customer service via chat who gave me NO information about my items.

I dealt with Andile as I had an issue with the tracking on my order. And then they overcharge for shipping when it takes so long for the items to arrive. You’ll place a order and conveniently your order is damaged or they’ll send something you didn’t order and when you want to get it fixed the items you ordered are no longer in stock #DONOTSHOP I've made three orders from them and they were all painless. Ugh, it was such a hassle.

It was missing two items which were the most expensive.

Overall, people seem to be pretty happy with ASOS’s sizing for its own-brand clothes, though a few people have found that the sizes run a little smaller than usual for items such as jeans. If anyone has any information or experience with their size chart, quality of their pieces, and the shipping time, please let me know!! Horribly useless customer service. I contacted them once and was basically told "we don't know when you'll get it". Tried contacting them and each time they would send me a link to track package that never loaded or updated and changed the delivery date back 3 days every time I contacted them. :(, How long does it take to get your order ? Incompetent Compagny.Made me re order a jacket that i wanted to exchange for a double price to then match the price i originally payed. I think the products can sometimes be hit and miss, but overall happy with missguided :), Taariq was extremely helpful in assisting with my order issue. DO NOT BUY FROM THIS COMPANY! He sent a request change to Hermes and hopefully will get my parcel directed to the correct address.

I ordered three items almost two months ago and have yet to receive them (I'm from the U.S.) I didn't get any updates from them explaining the delays. I have found some really cute things online from Missguided. Sent in a return but 2 weeks later still hadn't received acknowledgement that they had it.

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