We appreciate your feedback and apologize for your inconvenient experience with this product. We would also like to replace the lock for you, so please confirm the model by number or photo. My lock does not have a serial number Unfortunately, we are unable to provide combinations for non–serialized locks. During this rapidly evolving time, we’re taking the necessary precautions to help reduce the spread of COVID-19 in our communities and our facilities while continuing to meet our customers’ needs. Please see examples of a serial number if you are unsure if your lock features one. Bring the lock to a Master Lock distributor or retailer and confirm that they offer the lost combination service. To locate the lock's Activation Code on the instruction sheet included in the lock packaging: The preset combination will be a series of four arrows which will look like the example code below (the preset combination is different for each lock):
If you can not read the serial number after you make the copy - that is ok, just write it on the side of the copy. For security reasons Master Lock will not provide lost combinations if the lock is attached to anything. Turn the dial to the left, pass the first number of the sequence and stop on the second number. Canadian distributors may call 1-800-227-9599. For security and liability reasons, Master Lock will not provide lock combinations in response to phone, fax, or email requests. A remittance request for the fee will accompany your chart. 1) Visit a Master Lock distributor/retailer.
To provide enhanced security long-term, Master Lock discontinued imprinting a serial number on the lock body of combination locks sold through retail locations. Operating the Master Lock 5420D Universal Lock Box Learn to operate, set your own combination, and install the 5420D Universal Lock Box. We can submit a notice to the TSA and we would like the following information to complete the claims process. By continuing to use this website, you consent to the placement and use of cookies as described in our Privacy Policy. Remove the instruction sheet from the box packaging. yellow plastic slotted buttons behind the door (numbered from 0 to 9 and symbols # and *). Have your Activation Code Request Form notarized by a Notary Public to prove you are the owner of the lock. The Activation Code is located on the upper left side of the instructions. Fill out our contact form and a Master Lock representative will get back to you shortly. • Airline, flight #, time of flight: To reset your combination, you will need to. Important: the lock must not be attached to anything. 1) Visit a Master Lock distributor/retailer. 24 North Free Port Drive IMPORTANT: If the lock is not brought to the retailer or distributor, we will not release the combination. Resettable combination locks have a combination that is assigned by the owner of the lock. Here are the instructions for changing the combination on you model 653D lock. We use cookies on this website. The bottom of the barrel is a 3 or 4 digit code, chosen from 0-9, that can not repeat numbers and that the order doesn’t matter; that gives you 210 possible opening codes. 1. At Master Lock, the health and safety of our associates is always a priority. Resettable combination locks have a combination that is assigned by the owner of the lock. Some may find it less expensive to purchase a new model at masterlocks.com, others may find some locks to be sentimental in value. Turn the dial 3 times to the right and stop on the first number of the sequence. Contact your local hardware store or locksmith.